Shipping

🚚 Fast & Free Singapore Delivery

We’re proud to offer FREE J&T Express delivery to all Singapore addresses. Your order will arrive within 1-2 business days after processing.

1. Order Processing
⏱️ Processing Time: 24-48 hours (Monday-Saturday, excluding public holidays)
• Orders placed before 3 PM SGT ship same day
• Weekend orders processed next business day

2. Delivery Details
📦 Service: J&T Express Singapore
⏰ Delivery Window: 1-2 business days
📍 Coverage: All Singapore addresses (including residential and commercial)
🎁 Shipping Cost: FREE for all orders

3. Tracking Your Order
🔍 Once shipped, you’ll receive:
• SMS notification with tracking number
• Real-time delivery updates
• Estimated 2-hour delivery window on delivery day
• Track your order here

4. Address Information
🏢 Please ensure accurate delivery details:

Tk Good Product
20 Cecil Street
#01-01/02 (if applicable)
Singapore 049705

✉️ Important:
• Include unit/floor number for office buildings
• Provide access instructions for secure buildings
• Update address within 1 hour of ordering

5. Delivery Attempts
🔄 J&T Express will:
• Make 1 initial delivery attempt
• Contact you via SMS for rescheduling
• Hold packages at nearest collection point for 3 days

6. Public Holiday Schedule
📅 Extended processing during:
• Chinese New Year (3 days)
• National Day (9 August)
• Christmas (24-26 December)
• Full holiday schedule

7. Contact Our Team
📞 Need shipping assistance?
• Customer Support: +65 6425 7885
• Email: info@dealarae.shop
• WhatsApp: +65 6425 7885 (Business Hours)
• Contact Form

Business Hours:
Monday-Friday: 9AM – 6PM SGT
Saturday: 10AM – 2PM SGT
Sunday & Public Holidays: Closed